How our self storage solutions works

In one of the best storage facilities in the UK! Our parent company where we store your stuff is a leading self-storage provider who are ISO accredited and have temperature-controlled warehouses.

Keeping your stuff safe and secure is our priority and we have invested in our facilities and processes to ensure this.

We accept liability for loss or damage for every box and oversized item are insured up to the value of £100. Each item is also protected both to and from the warehouse while they are in transit. Our liability is not insurance cover, but it’s similar and you can claim against us if we lose or damage your goods.

If you want to increase the liability value for your stuff, please call our Customer Success Team on 0800 1077 250.

Although our processes and storage facilities are super safe sometimes things are out of our control, so we recommend anything of great value not to be stored and to be kept safe with you.

For help and information on how to pack your boxes please watch our packing guide.

Absolutely!

Lots of businesses all over the UK take advantage of our storage services. Most of them store secure documents, marketing material or just clutter they have in and around their offices.

Our parent company is an ISO accredited document storage provider, so we have all the correct processes in place to keep your business’s items safe.

We can store pretty much anything apart from any of the following.

• Any liquids or aerosols.
• Food or perishable goods including sauces.
• Musical instruments that aren’t correctly packed or wrapped.
• Birds, fish, animals, or any other living creature.
• Explosives, weapons, or ammunition.
• Laundry bags, plastic bags, or bin bags. These all need to be stored inside boxes.
• Items that emit fumes, smell or odour.
• Illegal substances or goods illegally obtained.
• Mirrors or large glass items.
• Materials that are combustible or flammable, liquids, or compressed gases.
• Chemicals or other materials of a dangerous nature.
• Passports, cash, credit, or debit cards.

Please make sure you refer to our terms and conditions for full details.

A suitcase is classed as an oversized item and only available for collection and storage in certain postcodes.

If you live within London and the M25 you can store suitcases or a luggage bag with us.

As long as you want!

We do not tie you into a minimum storage period, you can store your stuff for 1 day or 1 year. The monthly storage payment will be taken on your anniversary date each month until you want everything back.